Consumerist has a how to article with tips on canceling “anything.”
Suggestions:
- Call outside of normal business hours, when most retention people are asleep. You may get a low-level CSR who doesn’t get paid to retain you.
- If the rep is rude or unreasonable, hang up and call right back and get a different rep.
- Tell them you’re moving. Moving outside their service area.
- The reps are paid to retain you. Threats won’t work. Keep your head cool and dance their little dance, politely.
Found via LifeHacker.
